Go LEGO!

Apr. 13th, 2016 04:25 pm
kv0925: (Gromit Reading)
[personal profile] kv0925
Huh. Just got an e-mail from LEGO that dropped my jaw a bit. A few weeks back I visited Wal-Mart to check for clearance LEGO sets, and found a couple at prices I couldn't resist. One of them, the box was pretty beat up and looked like it had been resealed, but for the price I couldn't resist--it was normally a $50 set and I got it for under $10. But when I recently went to build it, I discovered that an entire bag of parts was missing. I figured oh well, at least I didn't pay much for the set, right? But I also figured what the hell, let me e-mail LEGO and see how much it would be to replace that bag, maybe it would still be a decent deal for the set. I said in my e-mail that it was a clearance set and appeared to have been opened, because I wanted to be clear that I didn't think the missing bag was LEGO's fault, and I asked for the replacement cost of that bag since otherwise you have to order individual pieces on their website, which is tedious and probably overpriced. But the e-mail I just got? They're just shipping me a replacement bag, no questions asked. That's my first time getting in touch with LEGO for anything like that--that's because of something else amazing, their quality control--but wow, not what I expected! Just wanted to give them a thumbs-up. :)

Now, time to go home!
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